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IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates - Second edition

Name: IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates - Second edition
ISBN: 9781780171142

Tony Gannon, Nigel Mear, Steve Mann

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The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the ITIL Service Management Foundation Certificate. This new edition provides a wealth of background knowledge and sample questions and is compatible with the 2011 update to ITIL®. The guide utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL® licensed product.

Категории:

Business & Economics

Год:

2012

Издание:

Издательство:

British Informatics Society Ltd

Язык:

english

Страницы:

106

ISBN 10: